• Rundgang durch das Museum

  • Friends Museum Franz Gertsch

  • guided tours

  • Kids workshop

  • artcafé

General Terms and Conditions

  1. Scope
    The museum franz gertsch deals with your order under their terms and conditions valid at the time of placing the order. You can download the document to your computer or print it out. The museum franz gertsch does not accept conditions departing from these.
  2. Contract
    The contract is agreed when the museum franz gertsch accepts the contract accompanying your order by e-mail and when the value of the goods is Swiss francs 25.00 or more, exclusive of shipping and packaging. The invoice describes the contents of your order. Please examine the invoice for obvious typing errors as well as discrepancies between order and invoice. In the case of inconsistencies, the museum franz gertsch is to be notified immediately.
    If you have given a wrong e-mail address and the invoice cannot be delivered to you, the contract can still be agreed if the museum franz gertsch delivers the invoice to you by other means.
  3. Delivery
    If not otherwise stipulated, delivery leaves our store-room upon payment and is delivered to the address you have indicated. Time of delivery is approx. 6 days within Switzerland; 5 days (priority) or 7 days (economy) for the rest of Europe; and 10 days (priority) or 21 days (economy) for the rest of the world. If the goods are not in stock, they will be re-ordered immediately in which case the time of delivery can take from one to three weeks.
    The museum franz gertsch reserves the right to send partial deliveries. The customer incurs no extra cost for this.
  4. Shipping charges and customs
    Please see the detailed information on shipping charges. When importing goods into countries outside Switzerland, you might be charged import duties. These vary from region to region. The customer is responsible for the correct payment of the necessary custom duties and charges. Import duties are not to be confused with shipping charges.
    For further information see Shipping charges.
  5. Due dates and terms of payment, delay in payment
    Payment is due immediately upon ordering. In the case of delayed payment, the museum franz gertsch is authorized to charge interest at 5% p.a. Contractual and invoice currency is the Swiss Franc. The invoice is written and sent immediately upon receipt of your order.
  6. Value added tax
    For deliveries within Switzerland you will be charged the currently valid and statutory VAT. For deliveries abroad, the net price exclusive of VAT is given.
  7. Propriety rights, cancellation
    The goods remain the property of the museum franz gertsch until payment has been received in full. In the case of delay in payment, the museum franz gertsch has the right to rescind the contract.
    In the case of a supplier failing to fulfil contractual duties and delivery to the museum franz gertsch, resulting in the Shop being unable to supply orders, the museum franz gertsch is entitled to rescind contracts. The Shop will inform the customer immediately of frustration of contract and return the customer’s payments without delay.
  8. Compensation, retainment
    Retaining for compensation is not permitted.
  9. Guarantee, liability
    The museum franz gertsch is not liable for indirect damage and lost profit nor for damage incurred through third party negligence. Responsibility for product liability remains unaffected.
  10. Delivery
    museum franz gertsch
    Platanenstrasse 3
    CH-3400 Burgdorf
  11. Data protection
    You have been informed by the museum franz gertsch as to the type, extent, locale and reason for the gathering, processing and use of the personal data necessary for the execution of your order and explicitly accept this gathering, processing and use of your personal data. Further information can be found under Data protection
  12. Legal applicability and place of jurisdiction
    Swiss law is applicable with the exclusion of the UN sales law. Place of jurisdiction for all claims in connection with your order is Burgdorf.

Burgdorf, April 2005